Order 2 courses and save 3%; order 3 courses and save 6%; order 4 to 5 courses and save 10%; order 6 or more courses and save 14%.
Helping Patients with Bad Breath: Causes of Oral Malodor and Current Methods of Treatment
Credits: 2
$16.00
This course lists the most common oral and
systemic causes. Most common methods of
diagnosing halitosis are listed and described as
well as currently accepted treatment for
patients seeking relief from oral malodor. At the
completion of this course, the dental team
member will be able to:
1. Describe and define terms related to oral malodor.
2. List the most common oral causes of halitosis.
3. List the most common systemic (non oral) causes
of halitosis.
4. List and describe the most common methods of
diagnosing halitosis.
5. Describe the currently accepted treatment for
patients seeking relief from oral malodor.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned
her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College
Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience
in dental/medical writing.
The Link Between Oral Cancer and HPV (Human Papillomavirus)
Credits: 2
$16.00
This course discusses the strains of HPV most commonly associated with oral cancer, the
rising incidence of oral cancer associated with HPV in young males, the epithelial and mucosal
areas of the body likely to be infected, the various types of tests and treatments and the efficacy
of Gardisilä in preventing HPV-related cervical cancers in young girls. At the completion of this
course, members of the dental team will be able to:
1. Recall the strains of HPV (human papillomavirus) most commonly associated with oral and
genital cancer.
2. Correlate the rising incidence of oral cancer associated with HPV infections in young males.
3. List and describe epithelial and mucosal areas of the body likely to be infected with HPV.
4. Recall and describe the various types of tests and treatments appropriate to HPV.
5. Relate the efficacy of Gardasil™ in preventing HPV-related cervical cancers in young girls
(prior to sexual activity).
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This mandatory two unit course is required by the Dental Board of California for all dental
licensees seeking a renewal of their license. This course will cover the following topics: scope
of practice, license renewal requirements, legal duties of dental auxiliaries, prescription drug
regulations, violations and regulations of the California Practice Act.
Author's Bio: Diane Callahan, RDH, BS is a 1986 graduate of Marquette University, School of
Dental Hygiene. She is a former clinical professor at the University of Minnesota and is currently
a dental hygiene instructor at Madison Area Technical College (MATC), Madison, WI, where she
has been on the faculty since 2000.
Learn the most common reasons patients sue for dental malpractice, ways to reduce the
practice’s risk for malpractice litigation, and what to do in the event of a malpractice suit. At the
completion of this course the dental healthcare worker (DHCW) will be able to:
1. Describe/define dental malpractice.
2. List the most common reasons patients sue for dental malpractice.
3. List ways to reduce the practice’s risk for malpractice litigation.
4. Describe what to do in the event of a malpractice suit.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course covers the anatomy and physiology of the thyroid gland and its hormones, common
signs and symptoms of hypothyroidism and hyperthyroidism, clinical and laboratory methods for
evaluating patients, the epidemiology, clinical presentation and pathologic findings of the major
types of thyroid disease and how to provide safe, effective dental care to patients with thyroid
disease. Upon completion of this course, the participant will:
1. Understand the anatomy and physiology of the thyroid gland and its hormones.
2. Recognize the common signs and symptoms of hypothyroidism and hyperthyroidism.
3. Be familiar with the clinical and laboratory methods for evaluating a patient with suspected
thyroid disease.
4. Know about the epidemiology, clinical presentation, and pathologic findings of the major types
of thyroid diseases.
5. Understand how to provide safe, effective dental care to patients with thyroid disease.
Author’s Bio: Kristine Krafts, MD received her Doctor of Medicine from University of Minnesota
School of Medicine. She is a medical doctor with 15 years experience as adjunct and assistant
professor of pathology. Seasoned lecturer and prolific medical writer. Completed residency in
pathology, and fellowships in hematopathology and molecular medicine. Currently teaching
pathology, immunology, and microbiology at the University of Minnesota School of Medicine,
Duluth Campus, and pathology for dental students at the University of Minnesota School of
Dentistry
This course describes how X-rays work, how often dental radiographs should be taken, the four
types of radiation and their relevance to dentistry and the need for quality assurance. Also
discussed if the significance of occupational exposure, proper handling and disposal, OSHA
required MSDSs and responsibilities of members of the dental team. At the completion of this
course the dental team member will be able to:
1. List and describe how X-rays work.
2. List and describe how often dental radiographs should be taken.
3. List and describe the four types of radiation and their relevance to dentistry.
4. Relate the significance of occupational exposure as it applies to radiographic surveys in the
dental office.
5. Be familiar with proper handling and disposal of dental film and processing chemistry
byproducts.
6. Be familiar with the contents of OSHA-required Material Safety Data Sheets (MSDSs).
7. List the responsibilities of members of the dental team during radiographic exposure.
8. Describe the need for quality assurance during radiographic exposures.
Author’s Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course describes the rationale for disinfection required for dental lab cases to prevent chain
of infection, the necessary infection control protocol for the in-house lab, the four necessary
components of infection control protocol for the outside dental laboratory and explains why
disinfection of cases is necessary when sending a case out to the dental lab or when the case
is returned from the lab. (Clinical Course) At the completion of this course, members of the
dental team will be able to:
1. Describe the rationale for disinfection required for dental lab cases to prevent the potential
chain of infection from patient to dental healthcare workers (DHCWs), to the dental technician
and back again.
2. Explain why disinfection of cases is necessary when sending a case out to the dental lab or
when the case is returned from the lab.
3. Describe the necessary infection control protocol for the in-house (in-office) lab.
4. Describe the four necessary components of infection control protocol for the outside
(commercial) dental laboratory.
Author’s Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course discusses the general process by which
blood clots, mechanisms that oppose
blood clotting, evaluating a patient with a
suspected bleeding or thrombotic disorder, clinical
signs and symptoms, treatments available for
uncontrolled post-operative bleeding. At the
completion of this course, members of the dental
team will be able to: 1. Understand the
general process by which blood clots and the
mechanisms that oppose blood clotting; 2. Be
familiar with the clinical and laboratory methods
for evaluating a patient with a suspected
bleeding or thrombotic disorder; 3. Recognize the
clinical signs and symptoms of the major
bleeding and thrombotic disorders; 4. Be able to
screen patients for potential bleeding
problems, and be aware of the major topical
hemostatic treatments available for uncrontrolled
post-operative bleeding.
Author’s Bio: Kristine Krafts, MD received her Doctor of Medicine from University of Minnesota
School of Medicine. She is a medical doctor with 15 years experience as adjunct and assistant
professor of pathology. Seasoned lecturer and prolific medical writer. Completed residency in
pathology, and fellowships in hematopathology and molecular medicine. Currently teaching
pathology, immunology, and microbiology at the University of Minnesota School of Medicine,
Duluth Campus, and pathology for dental students at the University of Minnesota School of
Dentistry
This course discusses the common causes of bone loss, biology of bone formation in grafting
procedures, types of dental bone grafting materials, commonly used synthetic bone graft
substitutes, general technique in bone grafting procedure, available bone grafting procedures,
common complications and common factors affecting the success rate of bone grafts. At the
completion of this course you will be able to: 1. Define the term dental implant and identify the
clinical faculty who perform and supervise the procedure; 2. Name the most common causes of
bone loss that indicate bone grafting; 3. Understand the biology of bone formation in grafting
procedures; 4. Identify and describe the types of dental bone grafting materials; 5. Cite and
describe the commonly used synthetic bone graft substitutes, 6. Explain the general technique
involved in bone grafting procedure; 7. Understand the several different bone grafting procedures
available; 8. List the common complications and 9. Explore the common factors affecting the
success rate of bone grafts.
Dental Care for the Patient with Multiple Sclerosis
Credits: 2
$16.00
This course describes disease symptoms, affect on dental care and oral health, various
orofacial co-morbidities, medications the patient may take, risk of drug complications and how to
develop a plan of care for a patient and educate in oral self-management. At the conclusion of
this course members of the dental team will be able to: 1. Describe disease symptoms and how
they may affect dental care and oral health. 2. Enumerate the various orofacial co-morbidities
that may affect patients and how the DHCW can intervene in order to make the patient
comfortable and render care. 3. Expound on the various medications the patient may take to
slow progression of the disease and relieve symptoms, and what the DHCW can do to reduce
the risk of drug complications. 4. Develop a plan of care for a patient and educate in oral self-
management.
Author’s Bio: Susan Peterman, MA, MPH, is a medical writer in Wayne, PA. . She received her
Masters of Public Health from Columbia University in June 1990. Susan has won numerous
awards for her writing including the 2009 APEX Award for Publication Excellence, Health and
Medical Writing.
This course reviews a case history in loss of attachment due to tongue piercing. It describes the
methodology used, health risks, complications and critical factors of concern to young athletes.
At the completion of this accredited home-study course, members of the dental team will be able
to:
1. Identify the nature of oral piercing as a growing trend among teens and young adults.
2. Briefly describe body piercing practices associated with other cultures.
3. List the areas of the mouth most often pierced.
4. Describe the methodology used in oral piercing.
5. Describe the health risks and complications associated with oral piercing.
6. Describe additional critical factors of concern to young athletes who undergo oral piercing.
7. Briefly review the findings of a case history in loss of attachment in a male adult with tongue
piercing.
8. Provide suggestions and strategies for members of the dental team to counsel patients
considering oral piercing.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
Hand Care and Hand Washing Technique for the Dental Team
Credits: 2
$16.00
This course describes updated CDC guidelines, related information, specific reasons and
rationale for performing procedures correctly, 12 steps of proper technique and its importance. At
the completion of this course the dental healthcare worker (DHCW) will be able to:
1. Describe why proper hand washing is important for all members of the dental team.
2. List OSHA requirements for hand washing.
3. Describe updated CDC guidelines for proper hand hygiene, including routine hand asepsis
and surgical hand asepsis.
4. Relate the updated CDC information and guidelines for use of alcohol-based hand rubs.
5. Relate specific reasons and rationale for performing hand washing procedures correctly.
6. Describe the 12 steps of proper hand washing technique.
7. Describe helpful hand care techniques for dental team members.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course describes the incidence, prevalence of, risk factors, typical symptoms and oral
manifestations of the disease. Recommended treatment modalities are discussed. (Clinical
Course) At the completion of this course the dental team member will be able to:
1. Define diabetes mellitus and describe the overall incidence and prevalence of the disease in
the U.S.
2. List and discuss the three types of diabetes.
3. Describe the risk factors for type 2 diabetes.
4. List and describe typical symptoms of diabetes or high blood glucose.
5. Describe the oral manifestations and recommended treatment modalities for patients
diagnosed with diabetes.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course discusses various oral cancer
detection methods, the role of computer-assisted
brush biopsy diagnosis, the role of biomarket
testing in the diagnosis or oral cancer and the
number of Americans who use tobacco and the number
diagnosed annually with oral cancer. At
the completion of this course, members of the
dental team will be able to:
1. Recall the number of Americans diagnosed
annually with oral cancer and the number of
U.S. patients who die annually from oral cancer.
2. Relate the number of Americans who use tobacco;
recall the number of annual tobacco-
related deaths in the U.S.
3. Discuss the various oral cancer detection
methods currently available.
4. Describe the role of computer-assisted brush
biopsy diagnosis in the detection of
precancerous and cancerous oral lesions.
5. Describe the role of biomarker testing in the
diagnosis of oral cancer.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned
her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College
Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience
in dental/medical writing.
Substance Abuse: Awareness and Prevention (Update includes “Meth Mouth”)
Credits: 3
$24.00
This course describes the signs and
characteristics consistent with substance abuse.
Causes,
manifestations of, obligations of dentist,
symptoms and management of, signs specifically
associated with dental personnel and recommended
strategies to detect and refer patients are
all discussed. At the completion of this course
the dental healthcare worker (DHCW) will be able
to:
1. List obligations of the dentist regarding
substance abuse.
2. Be familiar with terminology related to
substance abuse.
3. Describe signs and characteristics consistent
with substance abuse.
4. List causes and manifestations of oral-dental
disease related to substance abuse.
5. Discuss the signs, symptoms and management of
“meth mouth.”
6. List appropriate recommended management
strategies to detect and refer patients with
suspected substance abuse.
7. Recognize the signs and symptoms specifically
associated with substance abuse in dental
personnel and ways to address it.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned
her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College
Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience
in dental/medical writing.
The Role of The Dental Healthcare Provider as Office Safety Supervisor
Credits: 1
$8.00
This course describes ways to organize office safety training, record keeping requirements and
the 12 essential tasks of office safety training. At the completion of this course, you will be able
to:
1. Describe the role of the dental office safety supervisor.
2. List the three minimum components of an office safety training program.
3. Relate who is responsible for conducting office safety training and when it should be
conducted.
4. Describe ways to organize an office safety training program.
5. Describe record keeping requirements related to staff safety training.
6. Describe and explain the 12 essential tasks of office safety training.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course describes the uses and properties of plaster and stone (gypsum materials) used in
dentistry; the steps required to pour and trim study models for diagnostic purposes and case
presentation and lists the preferred chemical disinfectant for study models. At the completion of
this course the dental team member will be able to:
1. List and describe the use(s) and properties of plaster and stone (gypsum materials) used in
dentistry.
2. Describe the steps required for the dental team member to pour and trim study models for
diagnostic purposes and case presentation.
3. Name the preferred chemical disinfectant for study models.
Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental Auxiliary Utilization
and a Community College Teaching Certificate from the State University of New York at Buffalo.
She has extensive experience in dental/medical writing.
Treating & Preventing Asthma Attacks in the Dental Office
Credits: 1
$8.00
This course discusses the rising incidence of asthma, two major contributors to morbidity and
mortality rates, common medications and their effects, emergency procedures, methods in
prevention and reduction of asthma attacks during appointments. At the completion of this
course the dental healthcare provider will be able to:
1. Describe the rising incidence of asthma in the United States.
2. List the patients most commonly affected by asthma and how it affects them.
3. List the two major contributors to morbidity and mortality rates associated with asthma.
4. Discuss the importance of taking and updating a thorough medical history on all patients.
5. List medications commonly taken by asthmatic patients and their effects.
6. Describe emergency procedures dental team members must take in the event of an
asthmatic attack during a dental appointment
7. List methods to prevent or reduce the incidence of asthma attacks during dental appointments.
8. Describe new medication delivery systems designed to reduce the risk of dental disease and
opportunistic infections.
9. Describe caries prevention strategies suitable for asthmatic patients.
Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental Auxiliary Utilization
and a Community College Teaching Certificate from the State University of New York at Buffalo.
She has extensive experience in dental/medical writing.
The Role of the Dental Healthcare Provider in Vital Nightguard Tooth Bleaching
Credits: 1
$8.00
This course describes ideal candidates, vital bleaching, technique, necessary steps in
fabrication of the NGVB stent and appointment sequence. At the completion of this course, you
will be able to:
1) List the six most common causes of tooth darkening.
2) Describe patients who are ideal candidates for nightguard vital bleaching.
3) Describe the nightguard vital bleaching (NGVB) technique.
4) Describe the dental healthcare provider’s role in completing the necessary steps in
fabrication of the NGVB stent and appointment sequence involved.
5) List the instructions to be given to the patient for home application.
Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental Auxiliary Utilization
and a Community College Teaching Certificate from the State University of New York at Buffalo.
She has extensive experience in dental/medical writing.
Detection of Precancerous and Cancerous Oral Lesions
Credits: 1
$8.00
This course describes the procedure for taking a brush biopsy and the role of computer assisted
diagnosis in the detection of precancerous and cancerous oral lesions. At the completion of this
course, the dental healthcare provider will be able to:
1. Relate the number of Americans who use tobacco.
2. Recall the number of annual tobacco-related deaths in the U.S.
3. Discuss the various oral cancer detection methods currently available.
4. Describe the procedure for taking a brush biopsy of suspected oral cancer sites.
5. Describe the role of computer-assisted diagnosis in the detection of precancerous and
cancerous oral lesions.
Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental Auxiliary Utilization
and a Community College Teaching Certificate from the State University of New York at Buffalo.
She has extensive experience in dental/medical writing.
The Role of the Dental Healthcare Provider in Thumb Sucking Prevention and Treatment
Credits: 1
$8.00
This course addresses theories of the causes, potential dentofacial changes and orthopedic
problems and successful treatment options. At the completion of this course, the dental
professional will be able to:
1. Describe potential dentofacial changes and orthopedic problems associated with thumb
sucking.
2. Discuss theories of the causes of thumb sucking and how children may use this behavior as
a self-soothing, adaptive response in threatening situations.
3. Describe considerations in using the pacifier as a substitute for thumb sucking and how to
educate parents about what to look for in a pacifier.
4. Relate specific rationale for intervention in the thumb sucking behavior.
5. Describe successful treatment options to alleviate thumb sucking in young children.
Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental Auxiliary Utilization
and a Community College Teaching Certificate from the State University of New York at Buffalo.
She has extensive experience in dental/medical writing.
Guidelines to Reduce the risk of Tuberculosis Infection
Credits: 1
$8.00
This course describes the cause and spread of TB, ways to identify and manage infected
patients, how to develop, implement and maintain TB infection control plan and policies and how
to evaluate TB infection control programs. At the completion of this course, the dental
professional will be able to:
1. Describe the cause and spread of tuberculosis.
2. Describe ways to identify and manage tuberculosis-infected patients.
3. Describe how to develop TB infection control policies on a hierarchy of control measures,
including administrative controls, engineering controls and personal respiratory protection
devices.
4. Describe how to develop, implement and maintain a written tuberculosis infection control
plan based on risk assessment.
5. Provide tuberculosis training, education, counseling and screening to dental healthcare
workers (DHCWs).
6. Describe how to evaluate tuberculosis infection control programs.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
Mixing and Manipulation of Zinc Oxide Eugenol Temporary Cement
Credits: 1
$8.00
This course lists the necessary armamentarium required for mixing, the specific indications for
use, the necessary steps, general uses of zinc oxide in dentistry, working and setting time
required, special precautions and clean up procedures. At the completion of this course, the
dental professional will be able to:
1. Describe general uses of zinc oxide in dentistry.
2. List the necessary armamentarium required for mixing zinc oxide powder and liquid for
temporary cementation.
3. List the specific indications for use of zinc oxide temporary cement.
4. List and describe the necessary steps for mixing and manipulation of zinc oxide eugenol
temporary cement.
5. Describe the working and setting time required for zinc oxide temporary cement.
6. Describe the anticipated result of the mix, special precautions and clean up procedures
associated with zinc oxide temporary cement.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course describes necessary precautionary measures, conditions under which a facility
should be closed, signs and symptoms of inhalation anthrax, the three types that infect humans
and the recommended drugs for treatment. At the completion of this course, the dental
healthcare provider will be able to:
1. Relate important facts about anthrax, including the three serious types that infect humans and
the most common symptoms.
2. List signs and symptoms of inhalation anthrax that differentiate it from influenza like illness
(ILI).
3. Describe necessary precautionary measures in the event of a suspected anthrax exposure.
4. List recommended prescription drugs for the treatment of anthrax with possible side effects.
5. Describe the conditions under which a facility should be closed due to suspected anthrax
outbreak.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course describes the requirements of the
Americans with Disabilities Act and specific
dentofacial characteristics of patients with
Down’s syndrome. Considerations in treating
developmentally disabled patients are listed. At
the completion of this course, the dental
professional will be able to:
1. Describe the requirements of the Americans with
Disabilities Act of 1990 and relate how it
impacts the dental office.
2. List the numbers and types of patients having
developmental disabilities in the U.S.
3. List considerations in treating developmentally
disabled patients.
4. Describe specific dentofacial characteristics
of patients with Down’s syndrome.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned
her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College
Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience
in dental/medical writing.
This course lists the usage and forms of smokeless tobacco, the harmful contents, general
effects, dental diseases and conditions of the oral cavity associated with, the diagnostic criteria
of leukoplakia/snuff dipper’s pouch and the types of oral cancers associated with smokeless
tobacco use. At the completion of this course the dental professional will be able to:
1. List the usage and forms of smokeless tobacco.
2. List the harmful contents of smokeless tobacco products.
3. List the general effects, dental diseases and conditions of the oral cavity commonly
associated with smokeless tobacco use.
4. List and describe the diagnostic criteria of leukoplakia/snuff dipper’s pouch.
5. List and describe the types of oral cancers associated with smokeless tobacco use.
6. Describe medical/systemic health problems associated with smokeless tobacco use.
7. Describe social implications associated with smokeless tobacco use.
8. Describe the role of the dental professional in educating, counseling and follow-up of patients
about the harmful effects of smokeless tobacco who wish to discontinue the habit.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
Common Radiographic Pitfalls and How to Prevent Them
Credits: 1
$8.00
This course identifies common radiographic exposure and processing pitfalls and how to avoid
or correct them. At the completion of this course, the dental professional will be able to:
1. Describe the vital role of the dental team member in educating and assuring the patient about
the importance of dental radiographs and how this helps the procedure go more smoothly.
2. List and describe conditions found on radiographs that assist the dentist in making a
comprehensive diagnosis of dental conditions and diseases.
3. Identify common radiographic exposure pitfalls and how to avoid or correct them.
4. Identify common radiographic processing pitfalls and how to avoid or correct them.
5. List effective housekeeping hints and steps to include in an automatic processor
maintenance checklist.
6. Describe why quality assurance is important in dental radiographic procedures.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course describes the most commonly used types of gloves, acceptable eye protection and
outer protective garments, proper laundry procedures and the latest OSHA provisions. At the
completion of this course the dental professional will be able to:
1. Identify the minimal necessary components of personal protective equipment (PPE) required
when performing invasive or potentially invasive clinical procedures.
2. Describe the most commonly used types of gloves in dental practice.
3. List the CDC’s recommendations of when gloves and face masks should be changed.
4. Describe acceptable eye protection for DHCWs.
5. Describe acceptable types of outer protective garments and proper laundry procedures.
6. Describe and discuss the six latest OSHA provisions (required components) regarding PPE
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course discusses trends, appliances, technology, products, strategies and successful
preventive orthodontic treatment. At the completion of this one-credit home-study course,
members of the dental team will be able to:
1. Define and describe normal occlusion.
2. List and discuss emerging trends, appliances and technology in orthodontic treatment.
3. List and discuss successful preventive orthodontic treatment, products and strategies.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course lists the armamentarium required for manipulation and application, minimal
required PPE ,clean-up procedures and special considerations for working with glass ionomer
cement. At the completion of this course, members of the dental team will be able to:
1. Describe the forms, uses, types, composition and properties of glass ionomer cement used
in dentistry.
2. List the armamentarium required for manipulation and application of glass ionomer cement
when used as a permanent cement (luting agent) and as a dentin replacement (base).
3. List minimal required PPE and clean-up procedures when using glass ionomer cement.
4. List and describe special considerations for working with glass ionomer cement.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
What Members of the Dental Team Need to Know about Viral Hepatitis
Credits: 3
$24.00
This course describes disease management precautions, steps required if accidental
exposure, known routes of transmission, symptoms, common signs and risk factors. At the
completion of this course, members of the dental team will be able to:
1. List and differentiate between the six types of viral hepatitis.
2. Explain known routes of transmission of viral hepatitis and risk factors in the dental office.
3. List the common signs and symptoms associated with viral hepatitis.
4. Discuss methods to lower the risk of infection of the dental healthcare worker (DHCW).
5. Discuss types of treatments available to infected individuals; describe contraindications and
side effects associated with Interferon Alfa and Ribavirin.
6. Describe disease management precautions and steps required in the event of an accidental
occupational exposure.
7. Describe patient education and management techniques associated with hepatitis.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
Dry Socket (Alveolitis/Alveolar Osteitis/AO): Causes, Treatment and Prevention
Credits: 3
$24.00
This course identifies the most common causes, risk factors, treatment and methods of
minimizing and preventing postoperative complications. At completion of this course, members
of the dental team will be able to:
1. Identify the most common known causes and risk factors of dry socket following tooth
extraction.
2. Discuss methods of minimizing and preventing postoperative complications associated with
dry socket.
3. Discuss methods of treatment for dry socket.
4. Relate the importance of patient education and post-operative instructions associated with
tooth extraction and the risk for dry socket.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
Infection Control Techniques for Today’s Healthcare Professional
Credits: 6
$42.00
This course discusses government guidelines and recommendations, common sources,
routes of transmission, ways to minimize risk, PPE required and how to control the spread of
infection. At the completion of this course the dental professional will:
1. Be familiar with current government guidelines and recommendations as they pertain to the
dental office.
2. Recognize and list common sources and routes of transmission of infection in the dental
office and ways to minimize their risk.
3. Be familiar with the components of personal protective equipment (PPE) required of all clinical
dental staff members during patient treatment.
4. Have a thorough knowledge of how to control the spread of infection in the dental office by
implementing proper handwashing techniques and required instrument recycling, consisting of
presoaking, scrubbing and sterilization procedures.
5. Employ sound infection control procedures in the operating environment through surface
disinfection, barrier protection and laboratory asepsis.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course describes the condition, contributing causes, associated factors, diseases and
patient education. At the completion of this course the dental healthcare provider will be able to:
1. Describe the condition xerostomia and list contributing causes, and associated factors and
diseases.
2. Discuss the importance of the role of saliva in maintaining dental health.
3. Describe ways the dental healthcare provider can help educate patients afflicted with
xerostomia about available treatment options.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course describes potential occupational hazards related to dental bonding materials,
acrylics and acid etchant, noise levels, symptoms of hand injuries and methods to reduce or
prevent them. At the completion of this one-credit home-study course, members of the dental
team will be able to:
1. Identify and describe potential occupational hazards related to dental bonding materials,
acrylics and acid etchant, and methods to reduce them.
2. Describe occupational risks associated with noise levels and methods to reduce them.
3. Relate symptoms of occupational hand injuries, including carpal tunnel syndrome and
describe methods and measures to reduce or to prevent them.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course identifies and describes potential occupational hazards, common health risks,
preventive measures and methods to reduce the potential of occupational hazards. At the
completion of this one-credit home-study course, members of the dental team will be able to:
1. Identify and describe potential occupational hazards associated with employment in the dental
office.
2. Describe common health risks and preventive measures associated with working with
glutaraldehydes, nitrous oxide, oxygen and biosaerosols.
3. Relate and describe methods and measures to reduce the potential of occupational hazards
associated with employment in the dental office.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
Calcium Hydroxide Liner: Applications in Dentistry
Credits: 1
$8.00
This course describes the use, instrumentation, manipulation and application of calcium
hydroxide, clean-up procedures and special considerations for working with calcium hydroxide
cavity liner. At the completion of this one-credit home-study course, members of the dental team
will be able to:
1. Describe the use, instrumentation, manipulation and application of calcium hydroxide in the
dental office.
2. Describe necessary clean-up procedures required when using calcium hydroxide liner.
3. List special considerations for working with calcium hydroxide cavity liner.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course describes the use, composition and properties of self-curing acrylic material for
fabrication of a custom tray. Criteria for an acceptable custom tray and special considerations
when fabricating a custom resin tray are listed. The four stages of polymerization and the
armamentarium and procedure for fabricating a self-curing custom resin tray are also described.
At the completion of this course the dental healthcare worker (DHCW)/operator will be able to:
1. Describe the use (indications), composition and properties of self-curing acrylic material for
fabrication of a custom tray.
2. List the criteria for an acceptable custom tray.
3. List and briefly describe the four stages of polymerization.
4. Describe the armamentarium and procedure for fabricating a self-curing custom resin tray.
5. List special considerations when fabricating a custom resin tray.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
Improving Practice Efficacy with Dental Photography
Credits: 1
$8.00
This course lists and describes the applications of oral photography; compares the advantages
of traditional verses digital; discusses photographic terminology and equipment and ways to
communicate with patients and labs to increase acceptance of digital photography. At the
completion of this course the dental healthcare worker (DHCW) will be able to:
1. List and describe the applications of oral photography in dental practice.
2. Compare and contrast the advantages of traditional photography with digital photography
relevant to dentistry.
3. Be familiar with photographic terminology and accessory equipment; describe how digital
photography works.
4. Describe ways to communicate with patients and the dental laboratory, to increase case
presentation acceptance and to enhance the practice’s image as a “high tech” dental care
provider using digital photography.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course describes the benefits, advantages and principles of the paralleling (XCP) dental X-
ray technique. Elements of radiographic quality, necessary steps for proper film placement in
the maxillary and mandibular archs using the XCP/PID techniques are listed and discussed. At
the completion of this course the dental healthcare worker (DHCW) will be able to:
1. Describe the benefits, advantages and principles of the paralleling (XCP) dental X-ray
technique.
2. List and discuss the elements of radiographic quality.
3. List the necessary steps, in sequential order, for proper film placement in the maxillary arch
using the XCP/PID paralleling technique.
4. List the necessary steps, in sequential order, for proper film placement in the mandibular arch
using the XCP/PID paralleling technique
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
Soda in the Schools: What Dental Team Members Can Do
Credits: 1
$8.00
This course describes the role the DHCW has in educating patients about the health risks
associated with high-sugar content beverages and strategies the DHCW can take to
recommend healthful beverage choices are listed. ADA and American Academy of Pediatrics
recommended policies and strategies to eliminate or reduce sugar consumption with regard to
school vending machine contracts for “pouring rights” are discussed. At the completion of this
course the dental healthcare worker (DHCW) will be able to:
1. List and describe the role of the dental healthcare worker (DHCW) in educating patients about
the health risks associated with high-sugar content beverages supplied in school vending
machines.
2. List strategies the DHCW can take to recommend healthful beverage choices for adolescents
and teens.
3. Recall and describe strategies and policies recommended by the ADA and American
Academy of Pediatrics to eliminate or reduce sugar consumption of adolescents and teens with
regard to school vending machine contracts for “pouring rights.”
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course lists and describes the CDC’s position; the four steps required to set protocols for
cleaning; the three types of products available to help ensure safe levels, three things the dental
office can do to ensure that water filtration products and services have been properly evaluated
and discusses the CDC’s recently released advisory on assessing dental equipment, devices
and waterlines following storm damage. At the completion of this course the dental team
member will be able to:
1. List and describe the CDC’s position on dental unit water purity and the four steps required to
set protocols for cleaning dental unit waterlines.
2. List and describe, compare and contrast the three types of products available to help ensure
safe levels of dental office waterline quality.
3. List three things the dental office can do to ensure that water filtration products and services
have been properly evaluated for safety and efficacy.
4. Discuss the CDC’s recently released advisory on assessing dental equipment, devices and
waterlines following storm damage.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
Diagnosis and Treatment of Dental Hypersensitivity
Credits: 1
$8.00
This course lists and describes the causes of dental hypersensitivity, management and
treatment strategies including non-invasive and invasive, how to prevent and treat dental
hypersensitivity associated with at-home whitening products and methods to prevent
postoperative sensitivity in posterior composite restorations. At the completion of this course the
dental team member will be able to:
1. List and describe the causes of dental hypersensitivity.
2. List management and treatment strategies for cervical dentin hypersensitivity, including non-
invasive and invasive.
3. Describe how to prevent and treat dental hypersensitivity associated with at-home dental
whitening products.
4. Describe methods to prevent postoperative sensitivity in posterior composite restorations.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course defines ergonomics as it relates to dentistry and describes the seven principles of
four-handed dentistry, the five classifications of motion and ergonomic principles for the
dentist/operator and chairside dental assistant. At the completion of this course the dental team
member will be able to:
1. Define ergonomics as it relates to dentistry.
2. List and describe the seven principles of four-handed dentistry.
3. List and describe the five classifications of motion as they relate to dental ergonomics; give
an example of each, related to dentistry.
4. Discuss the seven techniques to conserve chairside motions.
5. Describe ergonomic principles for the dentist/operator and chairside dental assistant.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course defines restless legs syndrome, describes symptoms, relates the prevalence of
RLS and its link to dental implications, lists 4 categories of medications commonly prescribed,
special precautions that must be taken and dental therapeutic remedies for the alleviation of
RLS and associated treatment. At the completion of this course the dental team member will be
able to:
1. Define restless legs syndrome (RLS).
2. List and describe the symptoms associated with restless legs syndrome (RLS).
3. Relate the prevalence of RLS and its link to dental implications, concerns about prescribed
medications and treatment.
4. List the four categories of medications commonly prescribed for RLS patients by their
physicians and the associated potential oral complications.
5. List patient education and dental therapeutic remedies for the alleviation of RLS and
associated treatment.
6. List special precautions that must be taken by the dentist when prescribing sedative-hypnotic
agents and other medications likely to have adverse reactions with medications prescribed by
the patient’s physician to treat RLS.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course names the two new innovative mechanisms designed to improve instrument
management, describes working concept of the class B sterilizer and the requirements and prior
considerations for converting to an automatic instrument washer/disinfector. ADA’s
considerations for the instruction processing area are listed and recommendations for dental
healthcare workers safety during instrument processing are described. At the completion of this
course the dental team member will be able to:
1. Name the two new innovative mechanisms designed to improve the dental office’s systems
approach to instrument management.
2. List and describe the requirements and prior considerations for converting to an automatic
instrument washer/disinfector.
3. Describe the working concept of the class B sterilizer.
4. List the ADA’s considerations for the instrument processing area.
5. Describe the recommendations for dental healthcare worker (DHCW) safety during instrument
processing.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
This course defines, describes, lists and differentiates the types of sleep apnea and the risk
factors associated. Common signs and symptoms including dental craniofacial symptoms are
discussed. Accepted treatments, adjunct appliances and surgical techniques are described. At
the completion of this course the dental team member will be able to:
1. Define sleep apnea; list, describe and differentiate the types.
2. List and describe risk factors associated with sleep apnea.
3. List and discuss common signs and symptoms of sleep apnea, including dental craniofacial
symptoms.
4. Describe accepted treatments for sleep apnea, including lifestyle changes, adjunct
appliances and surgical techniques.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience in dental/medical writing.
Implications for Treating the Pregnant Dental Patient
Credits: 1
$8.00
This course describes ADA’s recommendations for
dental treatment during pregnancy,
indications for exposing radiographs on a pregnant
patient, most preferred trimester for dental
treatment, categories of medications and their
implications and terms pregnancy tumor,
pregnancy gingivitis and gestational diabetes and
treatment implications. At the completion of
this course the dental team member will be able to:
1. Describe and list the American Dental
Association’s recommendations for dental treatment
during pregnancy.
2. List the most preferred trimester for a
pregnant woman to undergo dental treatment.
3. Describe and define the terms pregnancy tumor,
pregnancy gingivitis and gestational
diabetes, and respective treatment implications.
4. Describe the indications for exposing
radiographs on a pregnant patient.
5. List and describe the categories of medications
and their implications for the pregnant patient.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned
her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College
Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience
in dental/medical writing.
This course describes the unique features and
advantages to both the dental team and
patients. Current dental treatment applications
available and disadvantages associated with
lasers are listed. Commonly used types of dental
lasers are listed and compared. At the
completion of this course the dental team member
will be able to:
1. Describe the unique features of dental lasers
(as compared with traditional treatment
methods).
2. List current dental treatment applications
available with the laser.
3. Describe advantages of the dental laser to both
members of the dental team and to
patients.
4. List, compare and contrast commonly used types
of dental lasers.
5. List disadvantages associated with lasers in
dentistry.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned
her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College
Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience
in dental/medical writing.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned
her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College
Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience
in dental/medical writing.
This course describes how nitrous oxide is
administered, adverse affects, personal hygiene
procedure to protect DHCWs, potential dangers with
recreational use/abuse, methods and
guidelines to reduce risk and recommendations for
monitoring and measurement of airborne
N20 (New Jersey only - this course does not
qualify for nitrous oxide/oxygen inhalation CE
requirements; it is approved for continuing
education purposes only) At the completion of this
course the dental team member will be able to:
1. Describe how nitrous oxide (N20) is
administered in the dental office.
2. List and describe adverse effects associated
with occupational exposure to N20, as well as
methods and guidelines to reduce risk to
dental health care workers (DHCWs).
3. List and discuss NIOSH* recommendations for
monitoring and measurement of airborne
N20.
4. Describe personal hygiene procedure to protect
DHCWs and recommendations for storage
of N20.
5. Relate guidelines for handling accidental
spills of N20.
6. Describe potential dangers associated with
recreational use/abuse of N20.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned
her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College
Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience
in dental/medical writing.
This course defines the term, list most common
causes, common indications for removal,
commonly cited reasons for prophylactic removal
and most common surgical procedure.
Procedures for surgical removal are described and
the potential use of stem cells harvested
from wisdom tooth pulp is related. At the
completion of this two-credit home-study course,
members of the dental team will be able to:
1. Define the term impaction as it relates to
wisdom teeth and list the most common causes.
2. Cite the most common surgical procedure in
dentistry.
3. List and describe the most common indications
for removal of wisdom teeth.
4. Describe the relationship between the unborn
baby and gingival infections associated with
wisdom teeth.
5. List and describe contraindications for the
removal of asymptomatic wisdom teeth.
6. List and describe the most commonly cited
reasons for prophylactic removal of wisdom teeth.
7. Describe the procedure for surgical removal of
an impacted wisdom tooth, including
instrumentation, accessing the tooth and removal
of the tooth.
8. Relate the potential use of stem cells
harvested from wisdom tooth pulp.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned
her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College
Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience
in dental/medical writing.
This course defines the term MRSA, its origins,
forms of infections, risk factors for each and
common methods of transmission. CDC recommended
steps to help prevent cross
contamination and guidelines to follow, how
diagnosed and treatment are described. At the
completion of this course the dental healthcare
worker (DHCW) will be able to:
1. Define the term, “MRSA” and its origins.
2. List, define and differentiate the two forms of
MRSA infections, the risk factors for each and
common methods of transmission.
3. Describe the manifestations associated with a
MRSA infection.
4. List and describe the CDC-recommended steps to
help prevent personal cross-
contamination of MRSA infections.
5. Describe the CDC-recommended guidelines dental
practices should follow to prevent cross-
contamination of MRSA in an occupational
healthcare setting.
6. Describe how the MRSA infection is diagnosed
and treated.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned
her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College
Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience
in dental/medical writing.
Mercury Amalgam Safety and Hygiene for the Dental Team (Revised
Credits: 2
$16.00
This course discusses the use of mercury, mercury
vapor leaks, facts about amalgam
restorations, ADA recommended guidelines, mercury
spills and ADA best practices for Amalgam
waste. At the completion of this course, the
dental team member will be able to:
1. State the use of mercury associated with
amalgam restorations in the dental office.
2. List ways mercury vapors can leak, causing a
potential occupational health risk to dental
personnel and health risk to patients.
3. Recall specific relevant facts about amalgam
restorations in the U.S.
4. List the ADA recommended guidelines for safe
handling of mercury in the dental office.
5. Recall the steps to properly and safely clean a
mercury spill in the office.
6. List the minimum contents required in a mercury
spill kit.
7. List recommendations of the ADA Best Practices
for Amalgam Waste and how to employ them
in the dental office.
Author's Bio: Ellen Dietz, CDA, AAS, BS, earned
her BS in Allied Health Education in Dental
Auxiliary Utilization and a Community College
Teaching Certificate from the State University of
New York at Buffalo. She has extensive experience
in dental/medical writing.
